Refund Policy

We stand behind the quality of TrainSolo. If you put in the work and genuinely feel the system didn't deliver value, we offer a 7-day money-back guarantee from the date of purchase.

To be eligible for a refund, the following conditions must be met:

• →Request is submitted within 7 calendar days of the original purchase date
• →Request is submitted via email to [email protected] from the email address used at checkout
• →You have not violated the Terms of Service (e.g., sharing content, chargebacks, etc.)

We do not require proof of completion or evidence of effort to process a refund within the 7-day window. We trust our customers to act in good faith.

Requesting a refund is simple. Follow these steps:

Once your refund is approved, we will initiate the refund through Whop. Processing time depends on your payment method and financial institution:

Refunds will not be issued in the following circumstances:

• →Refund request is submitted more than 7 days after the original purchase date
• →Account has been terminated due to a Terms of Service violation
• →A chargeback or payment dispute has been initiated with your bank or card issuer
• →The purchase was made under a promotional price that explicitly stated no refunds
• →You have already received a previous refund for a TrainSolo purchase

If you initiate a chargeback without first contacting us, your access will be permanently revoked and you may be reported to Whop's fraud prevention system.

Upon processing a refund, your access to TrainSolo — including all course materials, the community, and any associated downloads — will be immediately revoked. You will receive a confirmation email once the refund has been processed and access has been removed. We are not responsible for any content you did not download or save prior to refund processing.

We strongly encourage you to contact us directly before initiating a chargeback with your bank or card issuer. Chargebacks are costly, time-consuming, and can result in permanent account bans. If you have a legitimate concern, we will work with you to resolve it quickly. Fraudulent chargebacks will be disputed and may be reported to Whop and relevant financial institutions.

For all refund requests and related questions, contact us at [email protected]. We respond to all refund requests within 1–2 business days. Our goal is to make this process as smooth as possible.